Module 6: Personas
Design and Deliver a people-centric solution, involve employees early to understand their pain points
Module 6: Personas - Overview
The nine learning Pathway modules
The nine learning Pathway modules
Personas Module Goal and Objectives
People Centricity Change Methodology
What are Personas
Personas Defined
Personas Defined
4. Why do we need Personas
Importance of Personas
Benefits of Personas
Benefits of Personas
Knowledge Check
Benefits of Personas
Welcome to the role of Personas scenario based Video
Personas scenario based video
Empathy Map
Empathy Map
Empathy Map Template
Empathy Maps
How to Develop Personas
How to develop Personas
How to develop Personas
How to develop Personas
Reflection
Best Practice & Insights
Sample of Personas
Sample Personas
Where do we use Personas
Welcome to the role of Personas scenario based Audio
The role of personas in Change Management Audio
Case Study Personas
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Here are the 9 modules:
Module 1: Change In Practice
Module 2: Stakeholder Engagement
Module 3: Change Impact Assessment
Module 4: Change Champions
Module 5: Case for Change
Module 6: Personas
Module 7: Change Risk and Change Resistance
Module 8: Change Readiness
Module 9: Post Implementation Review
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